How can we help?
Step-by-step how-tos with a screenshot for every step, and a guide for every part of Luxe, written from the app itself.
How-tos, step by step
Each step with a screenshot of that screen.
HOW-TO · 8 STEPS · 15 MINCreate a Build-your-own setSlots on one product page, one price for the set.
HOW-TO · 8 STEPS · 10 MINSet up a rewards ladder with a free giftFree shipping, a gift the shopper chooses, a percentage off.
HOW-TO · 4 STEPS · 10 MINMake a Collection set with a tier progress barAdd to set on the collection page, savings tier by tier.
HOW-TO · 3 STEPS · 5 MINTurn on the Luxe cart drawerRewards, gifts and set lines in one drawer.
HOW-TO · 4 STEPS · 8 MINAdd a Better together upsellCompanions beside a product, priced through checkout.
HOW-TO · 3 STEPS · 3 MINTurn on the app embedThe switch that puts Luxe on your storefront.Guides by topic
Getting startedInstall, the app embed, your cart, your first set7 SECTIONS
Bundle setsBuild-your-own, collection and fixed sets8 SECTIONS
Rewards laddersFree shipping, savings and free gifts6 SECTIONS
Product filtersFilters, product types, CSV6 SECTIONS
AI featuresLuxe AI and what it may use5 SECTIONS
Plans and billingPlans, Luxe orders, refunds4 SECTIONS
The Luxe cartLayout, upsells, other apps8 SECTIONS
UpsellsTypes, placement, billing6 SECTIONS
Brand and styleColour, type and shape3 SECTIONS
Mobile appsTapcart blocks4 SECTIONS
SidekickAsk about Luxe in Shopify admin2 SECTIONS
Orders in your ERPSet contents for warehouses and 3PLs6 SECTIONS
TroubleshootingEmbed, prices, themes7 SECTIONS
UninstallingWhat happens to your data4 SECTIONS
Still stuck?
Email support@luxesets.com or use Settings › Help in the app. Replies within 72 hours on Starter, 24 on Growth, 12 on Pro and 4 on Enterprise.
Contact support