Before you uninstall
- Set products stay in your store as normal products at their own price. Without Luxe, a set product no longer expands into its items at checkout. Archive set products you no longer want to sell, or set their price to what you want them to sell for as single products.
- Export your billing audit from Billing > Export CSV if you want a copy. Luxe's data is deleted 48 hours after uninstall.
- Export your product filters from Product filters > Export if you may reinstall later or want your filter values.
What happens when you uninstall
| Area | Immediately |
|---|---|
| Storefront | Shopify removes the Luxe app embed and blocks. Your theme renders as it did before; no theme code to clean up |
| Checkout | Shopify removes Luxe's cart transform and the "Luxe Rewards" discount. Set products sell at their own price; ladder rewards stop |
| Metafields | Shopify removes every metafield Luxe owns (bundle set configuration, filter values and images) |
| Your products and orders | Unchanged. Luxe never deletes products or orders |
| Access | Luxe's access to your store ends |
| Billing | Your subscription ends. On Growth and Pro, Luxe orders already paid are reported to Shopify within 24 hours and appear on your final Shopify invoice. No new orders are recorded |
Cart lines already in shoppers' carts may still carry Luxe properties; they are harmless and do not affect price once Luxe is removed.
Your data
- Within 48 hours of uninstall, Shopify asks Luxe to delete your store's data. Luxe then deletes everything it holds for your store: bundle sets, ladders, Product filters data, settings, analytics, AI history and the billing ledger. See the privacy policy.
- If you reinstall before then, your bundle sets, ladders and billing history are still there. After that, you start fresh.
- Each paid plan's free trial is used once per store; Shopify tracks it across reinstalls.
Reinstalling
Install Luxe again from the Shopify App Store, switch on the app embed, and republish your bundle sets and ladders: saving a bundle set or ladder rebuilds its storefront and checkout configuration.
