What reaches the order
| You sold | On the order | SKUs |
|---|---|---|
| Build-your-own or fixed set | One line per item, grouped under the set product. The set product itself is not a line | Each item's own SKU; the set product's SKU arrives on the group |
| Collection set | The shopper's items as ordinary lines, with the set's discount allocated to each | Each item's own SKU |
| Gift from a rewards ladder | An ordinary line, discounted 100% | The gift's own SKU |
Stock comes off the items, never off the set product. Tax, refunds, returns and Shopify's reports all work per item, and line totals always add up to the set's price to the cent.
Before your first set order
The bundle set editor's Go live card checks each set under Orders in your ERP and warehouse, and Home flags live sets with items missing a SKU.
- Give every item a SKU. Most ERPs and 3PLs match lines by SKU and stop an order they cannot match. This is the most common cause of failed imports.
- Give the set product a SKU, such as
SET-COFFEE-6. It names the set on the group. - Track stock on the items, not on the set product.
- Plan for 0.00 lines. Free slots and included items arrive at 0.00, and gifts net to 0.00. Some ERPs refuse 0.00 stock lines; map them to a free or promotional item there.
- Import items, not sets. If your ERP also holds the set as a kit or assembly item, import either the items or the set, never both, or the set counts twice.
Order data settings
Settings > Data and integrations > Order data adds two things to paid orders with a Luxe bundle set. Both are off until you turn them on.
- Order summary: the order metafield
luxe.kit_summary, with every bundle set, its type, set product SKU and total, and each line's SKU, quantity, price and discount. Any app with order access can read it. - Order tag: a tag you choose,
luxe-kitby default, for routing and filters such as a ShipStation automation rule or a Celigo flow.
Mapping set contents
- Dynamics 365 Business Central: map items by SKU. The connector imports set items as ordinary sales lines, which is the right result for stock.
- NetSuite (Celigo, NetSuite Connector): map each line's SKU to the NetSuite item, set a default item for unmatched SKUs, and map free slots and gifts to a non-inventory or promotional item.
- ShipStation and 3PLs: set items import as their own SKUs, ready to pick. Leave ShipStation's own Product Bundles off for Luxe bundle sets.
- Middleware (Celigo, Pipe17, Patchworks): read
luxe.kit_summaryand filter on the order tag.
The worked example, the summary's format and tips per system are in the help center: Orders in your ERP.
